Healthcare

We know healthcare is a complex industry. Pressure to improve quality patient care, increase productivity and efficiency, align culture and improve customer and staff satisfaction all lead to the need for hospitals, clinics and other providers to continually improve what they do!

The Lean Fox team has worked with many different healthcare organizations over the past 15 years including:

Hospital

Hospital

Outpatient Clinics

Outpatient Clinics

Outpatient Laboratories

Outpatient Laboratories

Rehabilitation Facilities

Rehabilitation Facilities

At Lean Fox we work closely with our clients to ensure our approach best meets your needs.  Lean Fox Solutions offers clients a comprehensive approach to assessing, developing and delivering a comprehensive performance improvement strategy. Not only are we trained and experienced Lean / Six Sigma experts, we also combined our approach with a cultural and behavioral assessment to ensure your lean strategy achieves success!

Deployment of Leadership and Lean training programs

  • Working with our hospital client, the Lean Fox team worked with this hospital to develop a comprehensive Leadership and Lean training program. Our Leaning Forward program created significant momentum for change across the organization while focusing on developing leadership at all levels of the organization, improving the performance of the organization across multiple services and departments. Read the case study here. 

Emergency Department Improvement Strategies

  • The Lean Fox team has worked in many Emergency Departments to improve patient flow, improve patient satisfaction by reducing wait-times and focusing on improvements to all key Emergency Department metrics.
  • We have worked effectively with physicians, nurses and support staff to optimize their roles, improve productivity and efficiency.  

 

“Working with Lean Fox we were able to make a number of significant improvements in patient flow in our Emergency Department, allowing our doctors to focus on better care!”

Dr. Indy Ghosh, ER Physician and former Chief of Emergency Department Chatham-Kent Health Alliance and McKenzie Health.

 

Corporate Performance Improvement Assessment & Improvement Strategy

  • Working with a corporate Performance Improvement Team, the Lean Fox team conducted a comprehensive assessment and made improvement recommendations of the team and organizational culture including the deployment of Lean tools – and the process for performance improvement across a large healthcare organization.

Outpatient Clinic Improvement Strategy

  • The Lean Fox team has worked with several Outpatient clinics including Orthopedic Clinics, Vein Clinics, Diagnostic Imaging – MRI, CT and X-Ray Clinics – to help them improve productivity, efficiency and client satisfaction.
  • We understand how patients access services and how to best organize clinics to maximize services. Before you expand or invest in capital, call us to understand if you have capacity you haven’t yet optimized!

Operating Room Improvement

  • Do you need to improve productivity in your Operating Suites? Need to meet expected turn around times for staff? We have worked with many Operating Room teams to improve processes, implement standard work for staff and improve turnaround times from an average 38min to 20min! Call us to learn more!

Laboratory Improvement Plan

  • Laboratories are the most production driven systems in the healthcare system today. We have helped labs drive 30% process improvements, save money in unnecessary supplies through a comprehensive 5S program and improve staff satisfaction ensuring the right staff are doing the right job at the right time. 

 

Todd facilitated the deployment of Lean across our main Lab. His leadership during the Lean events and subsequent follow up ensured we sustained the gains in throughput and cost reductions. He helped pioneer Lean thinking throughout our organization.

~ Bill Mott, VP, St. John Providence Health System

 

Let us come work with you! We have the experience and tailored, individual approach to work with your hospital, clinic, service and department to unlock challenges and achieve higher levels of performance!