Products

Books

Health Care

Value Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within a healthcare organization.

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This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking).

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This book provides a practical approach to educate and communicate to healthcare staff on the various types of waste that may exist in their processes as well as provide guidance in possible ways to eliminate wastes.

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Leadership

Many companies still proclaim that ‘Our people are our most important asset’, yet fail to treat that asset as valuable. In fact they often ignore their in-house talent, believing that the only way to get the top people is to seek elsewhere.Who Are Your Best People? destroys the widely-accepted myth of a talent shortage and shows how you can unearth and value the hidden talent that already exist in your organisation.

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What makes a good leader? This is the critical question this book answers. Taking hard facts supported by research, it shows what highly effective leaders actually DO. It shows that it’s about behavior, not personality; about influence not authority; about how to handle pressure and stress and not let it get on top of you; and about understanding what really motivates people. If you want to be a leader who makes a difference, you can’t afford not to read this book.

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It’s all about behaviour. The behaviours that accelerate, sustain or block better performance.  Performance expert Robin Stuart-Kotze reveals the secrets of behavioural change that have helped successful people, teams and managers around the world to get ahead, and stay ahead. 

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Manufacturing and Service

We are pleased to present Kaizen Demystified, perfectly timed for today s ever-changing and ever-demanding business environment requiring improved processes.

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Today’s Lean Leader is designed for use as a quick and convenient reference, or as a training guide to improve your effectiveness in leading, supervising, and coaching employees. It provides valuable insight into the How To’s of leadership and supervision.

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Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization.

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The A3 Pocket Handbook for Kaizen Events allows team members to be literally and figuratively on the same page when participating in an improvement event. 

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Resources

Practical Lean Six Sigma for Healthcare apps are prepared by industry experts to utilize technology to assist healthcare leaders manage projects, patient flow, and information more efficiently. The apps offer truly innovative and extraordinary solutions to integrate and standardize all continuous improvement efforts throughout your organization.

Buy Now - Apple Store

Practical Lean Six Sigma for Healthcare apps are prepared by industry experts to utilize technology to assist healthcare leaders manage projects, patient flow, and information more efficiently. The apps offer truly innovative and extraordinary solutions to integrate and standardize all continuous improvement efforts throughout your organization.

Buy Now - Google Play Store